Q1: Can the A62 be installed on any glass surface?
A: Yes—it works on smooth, clean glass (e.g., window glass, garage glass). Avoid frosted/rough glass (the magic sticker may not stick firmly).
Q2: Does the A62 support 24/7 recording?
A: Yes. You can use a TF card (up to 256G) for 24/7 local recording; cloud storage (7-day free trial) supports alarm-triggered recording.
Q3: Why is the night vision not in color?
A: Ensure the environment has low ambient light (not complete darkness)—the 0.01Lux sensitivity enables color night vision only when there’s faint light (e.g., street lamps). In full darkness, it switches to black-and-white (but still clear).
Q4: How far is the Wi-Fi transmission range?
A: Up to 30-50m indoors (no obstacles) and over 100m outdoors (open area). Keep the camera close to the router for stable connectivity.
Q5: Is the A62 waterproof?
A: No. Its IP54 rating means it’s dust-resistant but not waterproof—do not expose it to rain or water.
Q6: Can I share the camera access with family members?
A: Yes. Open the “Instavision” APP, go to “Device Sharing”, and send an invitation link to your family’s APP account.
Q7: What should I do if the magic sticker falls off?
A: Clean the glass and camera back again, then replace the sticker (you can contact the seller for extra magic stickers).
Q8: Does the AI detection have false alarms?
A: To reduce false alarms, adjust the “detection sensitivity” in the APP (lower it for areas with frequent small movements, e.g., tree branches).
Q9: Can I use the A62 without Wi-Fi?
A: No. Wi-Fi is required for remote viewing, APP alerts, and cloud storage—local recording (TF card) works without Wi-Fi, but you can only view footage by plugging the card into a computer.
More question feel free to let us know~~
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