About Vsees

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The content of this manual is subject to update without prior notice due to product upgrades or function optimizations. For the latest information, please visit our official website or contact customer support.
 

1. APP Installation

 

1.1 System Requirements

 
  • iOS: Compatible with iOS 12.0 or later (supports iPhone, iPad)
  • Android: Compatible with Android 8.0 or later
 

1.2 Download and Installation

 
  1. iOS users: Open the App Store, search for "Vsees", and tap "Get" to download and install.
  2. Android users: Open the Google Play Store, search for "Vsees", and tap "Install" to complete the process.
  3. Alternatively, scan the QR code provided on the product package or official website to download the APP directly.
 

2. Account Registration & Login

 

2.1 Account Registration

 

 

  1. Open the Vsees APP after installation.
  2. Tap "Register" on the login page.
  3. Enter your valid email address or phone number.
  4. Set a password (8-20 characters, including letters and numbers for security).
  5. Verify your identity via the verification code sent to your email or phone.
  6. Complete the registration by following the on-screen prompts.
 

2.2 Login

 

 

  1. Open the Vsees APP.
  2. Enter your registered email/phone number and password.
  3. Tap "Login" to access your account.
  4. Optional: Enable "Auto Login" for convenient future access (not recommended for public devices).
 

2.3 Password Recovery

 
  1. On the login page, tap "Forgot Password".
  2. Enter your registered email or phone number.
  3. Receive and enter the verification code.
  4. Set a new password and confirm it.
 

3. Device Connection

 

3.1 Preparation

 
  1. Ensure your video recorder is powered on and connected to a stable network (Wi-Fi or Ethernet).
  2. Confirm your mobile device is connected to the same Wi-Fi network as the video recorder (for initial pairing).
  3. Have the video recorder's device ID, username, and password ready (found on the product label or provided in the product package).
 

3.2 Adding a Device

Method 1: QR Code Scanning (Recommended)

 
  1. Log in to the Vsees APP and tap the "+" icon in the upper right corner of the home page.

  2. Select "Add Device" > "Scan QR Code".

     

  3.  

5 Use the APP's scanner to scan the QR code on the video recorder or its package.

6 And  choose the correct type,tap "Next

 

7 Confirm the device information and tap "Add" to complete the connection.

 

Method 2: Manual Addition

 
  1. Tap the "+" icon on the APP's home page and select "Add Device" > "Manual Input".
  2. Enter the video recorder's device ID.
  3. Input the device's username and password (default username/password: admin/admin unless modified).
  4. Tap "Connect" to pair the device with the APP.
 

3.3 Device Management

 
  • Rename Device: Tap the device name on the home page, select "Rename", and enter a custom name for easy identification.
  • Modify Device Password: Go to "Device Settings" > "Change Password" to update the device's access password.
  • Remove Device: Long-press the device icon on the home page and select "Remove Device" (note: this action will disconnect the device permanently; reconnection requires re-adding).
 

4. Core Functions Operation

 

4.1 Live View

 

 

  1. On the APP's home page, tap the device icon to enter the live view interface.
  2. View Control:
    • Swipe up/down/left/right to switch between multiple camera channels (if the recorder is connected to multiple cameras).
    • Pinch the screen to zoom in/out for details.
    • Tap the "Full Screen" icon in the lower right corner to switch to landscape full-screen viewing.
  3. PTZ Control (for PTZ cameras): Use the on-screen direction pad to adjust the camera's pan, tilt, and zoom functions.
  4. Audio Control: Tap the "Microphone" icon to enable two-way audio communication; tap the "Speaker" icon to adjust the volume.

  5. Screenshot/Recording:

    • Tap the "Screenshot" icon to capture the current live image (saved to your mobile device's photo album).
    •  

    • Tap the "Record" icon to start/stop recording the live stream (saved locally on the mobile device or the recorder).
     
 

4.2 Playback

 

  1. On the device's live view page, tap "Playback" to enter the playback interface.
  2. Select the target camera channel and the date you want to view (recorded files will be displayed as timeline segments).
  3. Tap the timeline or select a specific time period to start playback.

  5. Playback Controls:
    • Use the "Play/Pause", "Fast Forward", "Fast Rewind" buttons to control the playback speed (supports 0.5x-4x speed adjustment).
    • Tap "Screenshot" or "Record" to save key frames or clips during playback.
    • Drag the progress bar to jump to a specific time point.

 

4.3 Recording Settings

 

4.3.1 Recording Mode

 

  1. Go to "Device Settings" > "Recording Settings".

  2. Select the recording mode:

    • Continuous Recording: The recorder records 24/7 non-stop.
    • Motion Detection Recording: The recorder starts recording only when motion is detected (saves storage space).
    • Schedule Recording: Set specific time periods for automatic recording (customize daily/weekly schedules).
     
  3. Tap "Save" to apply the settings.
 

4.3.2 Motion Detection Settings

 
  1. In "Recording Settings", enable "Motion Detection".
  2. Adjust the detection sensitivity (Low/Medium/High) according to your needs.
  3. Set the detection area: Tap "Detection Area" and select the specific region you want to monitor (supports full-screen or partial-area detection).
  4. Enable "Alarm Linkage" if needed (e.g., trigger the recorder's alarm output when motion is detected).
 

4.4 Alarm Settings

 
  1. Go to "Device Settings" > "Alarm Settings".
  2. Enable/disable alarm types: Motion Detection Alarm, Video Loss Alarm, Hard Disk Error Alarm, etc.

  3. Set alarm notifications:

    • Enable "Push Notification" to receive real-time alerts on your mobile device.
    •  

    • Set "Alarm Sound" and "Alarm Duration" (for the recorder's local alarm).
    • Optional: Enable "Email Alert" to receive alarm notifications via email (enter your email address and configure the SMTP server).
     
 

4.5 Storage Management

 

4.5.1 Storage Status Check

 
  1. Go to "Device Settings" > "Storage Management".
  2. View the total storage capacity, used space, and remaining space of the recorder's hard disk.
  3. Check the recording file list and manage files (delete old/unneeded recordings to free up space).
 

4.5.2 Storage Mode

 
  • Local Storage: Recordings are saved to the video recorder's built-in hard disk (supports HDD up to 6TB; formatted as NTFS).
  • Cloud Storage (optional): Enable cloud storage to back up recordings (requires subscription to the cloud service; supports 7-day/30-day/90-day retention periods).
 

5. Advanced Settings

 

5.1 Network Settings

 
  1. Go to "Device Settings" > "Network Settings".
  2. Wi-Fi Settings: If the recorder is connected via Wi-Fi, you can switch to another Wi-Fi network, modify the Wi-Fi password, or check the signal strength.
  3. Ethernet Settings: For wired connections, configure the IP address (DHCP/Static IP), subnet mask, gateway, and DNS server.
  4. Port Settings: Modify the HTTP port and RTSP port if needed (ensure port forwarding is set up on your router for remote access outside the local network).
 

5.2 Image Settings

 
  1. Go to "Device Settings" > "Image Settings".
  2. Adjust image parameters for each camera: Brightness, Contrast, Saturation, Sharpness, and White Balance.
  3. Enable "Night Vision" (for cameras with IR function) and adjust the IR light intensity.
  4. Set the image resolution (e.g., 1080P, 4K) and frame rate (15fps/30fps) according to your network and storage capacity.
 

5.3 User Management

 
  1. Go to "APP Settings" > "User Management".
  2. Add Sub-Users: Tap "Add Sub-User", enter the sub-user's email/phone number, and assign device access permissions (view-only, playback, settings modification).
  3. Modify User Information: Edit your nickname, profile picture, and contact information.
  4. Change Login Password: Update your APP account password regularly for security.
 

6. Troubleshooting

ProblemSolution
Failed to download the APP1. Check if your mobile device meets the system requirements. 2. Ensure a stable network connection. 3. Download from the official App Store/Google Play Store or scan the official QR code.
Cannot log in to the APP1. Verify that the email/phone number and password are entered correctly. 2. Reset the password if forgotten. 3. Check if the account is banned (contact customer support if needed).
Cannot add the device1. Confirm the video recorder is powered on and connected to the network. 2. Ensure the mobile device is on the same Wi-Fi network as the recorder. 3. Check if the device ID, username, and password are correct. 4. Restart the recorder and try again.
Live view is laggy or blurry1. Check the network signal strength (improve Wi-Fi coverage or switch to a wired connection). 2. Reduce the image resolution and frame rate in "Image Settings". 3. Close other bandwidth-consuming apps on the mobile device.
No recording files available1. Check if the recording function is enabled in "Recording Settings". 2. Verify that the hard disk is properly installed and formatted. 3. Check if the storage space is sufficient (delete old files if needed).
Not receiving alarm notifications1. Ensure "Push Notification" is enabled in "Alarm Settings". 2. Check if the APP has notification permissions on your mobile device. 3. Adjust the motion detection sensitivity (too low may cause missed alarms).

7. Notes & Safety Warnings

 
  1. Keep your APP and video recorder firmware updated to the latest version for improved performance and security.
  2. Change the default password immediately after the first login to prevent unauthorized access.
  3. Do not share your account password or device verification code with others.
  4. Ensure the video recorder is installed in a well-ventilated area to avoid overheating.
  5. Back up important recording files regularly (local or cloud backup) to prevent data loss due to hard disk failure.
  6. Comply with local laws and regulations when using the video recorder; do not use it for illegal surveillance.
 

Contact Support

 
If you encounter any problems during use, please contact our customer support team through the following channels:
aftersales@anlapus.com

 

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