Cannot access main menu
I have the box hooked to my TV with an HDMI cable. When I right click on the mouse a list of options, I click on main menu and it asked for name and password. I put in my user name which is the same that I access on my phone with. And enter the password which is also the same as what I logged in with on my phone. I received a message that username or password is incorrect. I cannot get into any of the settingsSo the system is not functioning the way I need which makes the security camera system pointless. Could someone please tell me how to fix this issue.
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