Q1: What type of cameras does this DVR support?
A: This 8-channel DVR complies with HD-TVI standards and supports adaptive access of TVI / CVI / AHD / CVBS analog cameras, including our ATC-2208B-1P-xx 8MP TVI camera. It supports up to 8MP high-definition resolution video input.
Q2: What are the supported recording resolutions and frame rates?
A:
- 8MP (4K): 10fps
- 5MP: 12fps
2MP (1080P): 25fps
It supports H.265+/H.265 dual decoding, which saves storage space compared to H.264.
Q3: What hard drive specifications are supported?
A: It has 1 x 3.5-inch SATA interface and supports HDDs up to 8TB in capacity. Compatible with major brands like Seagate, Western Digital, and Toshiba surveillance hard drives.
Q4: Does it support HDMI and VGA output?
A: Yes, it supports simultaneous output via HDMI and VGA. The HDMI interface supports up to 4K (3840×2160) resolution output, for high-definition preview on a monitor or TV.
Q5: Can I control the ATC-2208B-1P-xx PTZ camera through this DVR?
A: Yes. It supports coaxial control signals via the BNC cable, allowing direct control of the ATC-2208B-xx 8MP TVI camera's OSD menu and PTZ functions from the DVR without additional control cables.
Q6: What recording modes are available?
A: Multiple recording modes are supported: Manual, Schedule, Motion Detection, and Alarm-triggered recording. You can customize recording plans to meet different security needs.
Q7: Does it support remote viewing and alarm push?
A: Yes. It supports remote access via the Vsees App, allowing live view and playback on smartphones (iOS/Android) and computers. It also supports email alerts and Anaplus APP push notifications for motion detection events.
Q8: How many cameras can it playback at the same time?
A: The DVR supports up to 4-channel synchronous playback, making it convenient to review events from different angles simultaneously.
Q9: Does it support audio recording?
A: Yes. It supports up to 8-channel coaxial audio input (via compatible cameras like the ATC-2208B-xx camera ) and 1-channel RCA audio output, enabling synchronized audio and video recording.
Q10: What operating conditions does the DVR work under?
A: It operates reliably in temperatures from -10°C to +55°C, with a humidity range of less than 90% (non-condensing). Powered by DC12V/2A, it consumes ≤10W (without HDD).
Q11: What languages does the system support?
A: The GUI interface supports 10 or more languages, making it suitable for use in different regions worldwide.
Q12: Common Troubleshooting: No image or flickering screen
A:
- Check the BNC cable connection to ensure it is securely plugged in.
- Verify the camera's power supply is stable.
- Check that the DVR's resolution settings match the monitor's supported resolution.
If you cant see any picture or video ,please contact our service team ,we are here to here you.
Q13: Common Troubleshooting: HDD not detected
A:
- Ensure the hard drive is a 3.5-inch SATA surveillance drive.
- Check if the SATA cable and power cable inside the DVR are properly connected.
- Format the hard drive in the DVR's storage settings menu.
Q14: What network protocols are supported?
A: It supports IPv4, TCP/IP, DDNS, UDP, DHCP, P2P, NTP, SMTP, Http and Https protocols for stable network connection and remote access.
(More details need to contact our service team)
Q15: Can I adjust the camera image settings through the DVR?
A: Yes. You can adjust brightness, contrast, saturation and other image parameters of the connected cameras directly through the DVR interface.
Q16: What alarm functions are available?
A: It supports motion detection, video loss, hard disk full, IP conflict, camera loss, and hard disk loss alarms. It also supports PIR detection, human detection, and vehicle detection when paired with compatible cameras.
Q17: What backup options are provided?
A: It supports both regular backup and event backup via USB, allowing you to save important video clips conveniently.
Q18: What is the power supply requirement?
A: It requires DC12V/2A power input. Using a stable power adapter is recommended to avoid abnormal operation.
Q19: What is the size and weight of the DVR?
A: Dimensions: 240mm (W) × 230mm (L) × 42mm (H). Weight: ≤950g (without HDD).
Q20: Is the DVR waterproof?
A: No, this DVR is designed for indoor use only. It should be installed in a dry, well-ventilated location.
Q21: Remote view cannot connect
A:
- Check DVR network cable and router internet status.
- Reboot DVR and router to reset network connection.
- Confirm P2P function is enabled in system settings.
Q22: PTZ cannot be controlled
A:
- Make sure the connected camera supports coaxial PTZ.
- Enable PTZ function in DVR channel setting.
- Reboot DVR and camera then try again.
(Dvr needs the latest version and parallel Wire work with the camera,if it cant work please contact our service team )
More question feel free to let us know~~
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