HDMI Output No Display – Recommended Troubleshooting(Anlapus)

1. Check HDMI cable connection

    

   Unplug and reconnect firmly on both sides.

    

2. Switch monitor input to correct HDMI source

    

   Make sure it’s set to HDMI 1 / HDMI 2.

    

3. Try a different HDMI cable

    

   Replace with a known working cable.

    

4. Power cycle device & monitor

    

   Turn off → unplug power → wait 1 minute → restart.

    

5. Test with another display (TV / monitor)

    

   Connect to a different screen via HDMI to check.

    

6. Test with VGA port (if available)

    

   If your device has a VGA output, connect with VGA to see if it works.

   7 Connect device to a working network & add via APP

    

   Connect the Anlapus device to an internet-enabled network.

    

   Add the device to your  Vsees APP to see if it works normally.

    

   This helps confirm if the device itself is running properly.

    

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If still not working, please send us:

 

1. Your Anlapus 's order number

2. Photo of the Anlapus 's device label / sticker

3. Brand and model of your monitor

4. Which steps you have tested

5. Contact our Anlapus  service team .